Bringing the outdoors in, and the indoors out
At Pacific Garden Design, we are a team of passionate landscape professionals dedicated to creating beautiful and functional outdoor spaces. With over 30 years of experience serving the Spokane and Coeur d'Alene region, we have established ourselves as a trusted and reputable landscape design, construction, and maintenance company.
Our Story
Our journey began in 1991 when our founder, Tom Musselwhite, founded Pacific Garden Design. Tom's unique background in design and love for landscaping led him to create a company that would bring together a team of professionals to serve the community with high-quality landscapes that marry function and creativity. Today, our team of expert landscape designers, contractors, and maintenance professionals continues to uphold Tom's legacy of delivering exceptional results.
Our People
Our team is comprised of dedicated and skilled individuals who are passionate about their work. We believe that our people make a real difference in every aspect of your project, from initial design to final construction and maintenance. Our team members are committed to providing exceptional service, ensuring that every project meets the highest standards of quality and craftsmanship.
Our Services
At Pacific Garden Design, we offer a comprehensive range of services, including:
Landscape Design: Our expert landscape designers work closely with our clients to understand their needs and goals, developing a design program that meets their unique requirements. We analyze the project goals, budget, and site conditions to create a design that is both functional and aesthetically pleasing.
Landscape Construction: Our experienced construction team brings our design to life, ensuring that every detail is carefully considered and executed with precision and quality.
Landscape Maintenance: Our maintenance team provides ongoing maintenance and care for your landscape, protecting your investment and ensuring the longevity of your outdoor space.
Specialties
- Japanese Design: We specialize in bringing the timeless elegance of Japanese gardens to the Inland Northwest landscape, incorporating precise rockwork, sculptural forms, and evergreen plantings to create a peaceful and contemplative atmosphere.
- Ecological Design: Our sustainable design approach prioritizes ecological considerations, such as water conservation, habitat creation, and low-maintenance solutions, to create a durable and environmentally responsible landscape.
Our Mission
At Pacific Garden Design, our mission is to create seamless landscapes that extend the home into the outdoors, providing a lifetime of enjoyment for our clients. We strive to deliver exceptional results, exceeding our clients' expectations and fostering long-term relationships built on trust, quality, and commitment.
Reliability and Quality
Many customers have praised Pacific Garden Design (PGD) for their reliable service, with some mentioning that they come consistently every Wednesday to mow and edge their lawns. One customer even mentioned that they highly recommend PGD for their landscape design and maintenance. Other customers have also reported having positive experiences with PGD, citing their professionalism and willingness to work with them to achieve their desired outcomes.
Poor Customer Service and Quality
Some customers, however, have had negative experiences with PGD. One customer reported being run off the road by one of the company's trucks, and another mentioned being left stranded after a meeting with the company. Another customer had a unfavorable experience with the company's front desk and interviewer, resulting in a canceled interview. Some customers have also expressed disappointment with the company's ability to follow through on their promises, citing poor quality of work and lack of attention to detail. One customer even reported that the company was unable to finish their job after two years of trying, leaving them with a half-finished and expensive project.
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