Our Mission and Values
At Pacific Outdoor Living, we strive to be the premier landscape company of Hawaii. We pride ourselves on delivering exceptional customer service, innovative designs, and a deep understanding of the unique challenges and opportunities presented by the Hawaiian climate. Our mission is to create outdoor living spaces that are not only beautiful but also functional and sustainable.
Our Services
We offer a comprehensive range of services designed to meet our clients' unique needs and enhance the natural beauty of their properties. Our services include:
- Landscape Design: We create custom designs that take into account our clients' visions, lifestyles, and budgetary requirements.
- Landscape Installation: Our experienced team installs landscapes with precision and attention to detail.
- Landscape Maintenance: We provide regular maintenance services to keep your landscape looking its best.
- Driveways: We design and install driveways that are both aesthetically pleasing and functional.
- Walls & Fences: Our experienced team designs and installs walls and fences that meet our clients' needs and enhance the overall appearance of their properties.
- Tree Care: We offer tree care services, including pruning, trimming, and removal.
- Outdoor Lighting: We design and install outdoor lighting systems that highlight the natural beauty of our clients' properties.
- Outdoor Showers: Our experienced team designs and installs outdoor showers that are both functional and luxurious.
- Green Waste Hauling: We provide green waste hauling services to ensure that our clients' properties are kept clean and tidy.
Customer Satisfaction
At Pacific Outdoor Living, we value each and every one of our customers. We believe that customer satisfaction is the key to our success, and we strive to deliver exceptional results every time. Our team of experienced professionals is dedicated to providing the highest level of service, from initial consultation to completion of the project.
What Our Clients Say
Our clients say it best:
- "Pacific Outdoor Living is the landscape company we trust to landscape our homes from start to finish. Bret and his team are extremely skilled at understanding the vision of the home and making sure the landscape compliments that vision perfectly. Pacific Outdoor Living is the proven leader in the landscaping industry and we highly recommend their services!" - Victor Weeks, Welch & Weeks Architects
- "We use Pacific Outdoor Living to prepare our listings for sale and showings. We feel confident that Bret and Pacific Outdoor Living will have our properties in superb shape and looking magnificent! Pacific Outdoor Livings' services are recommended with confidence!" - Tracy Allen, VP RA Coldwell Banker, Luxury Property Specialist
- "We have utilized the landscaping services of Pacific Outdoor Living on our personal estate for over 10 years. Pacific Outdoor Living has provided the detailed services we need to maintain and enhance our property over the years. We have been very pleased by their services and effort to make our estate beautiful." - Mike and Sandy Hartley, Honolulu clients
Check Out Our Instagram
Stay up-to-date with the latest designs, installations, and maintenance projects by following us on Instagram.
Company Performance and Service
Pacific Outdoor Living has received mixed reviews from customers, with some experiencing poor service and others being extremely satisfied.
Poor Service
Several customers have reported issues with professionalism, punctuality, and responsiveness. Authors Shotaro Dabbs, Nick Gerr, and John Smith all gave the company 1-star reviews, citing aggressive driving, inexperienced workers, and unresponsive staff. They also mentioned difficulty in getting in touch with the company and receiving no response despite their efforts.
Exceptional Service
On the other hand, several customers have had positive experiences with Pacific Outdoor Living. Authors Victor Weeks, Kelly Allen, Kb Rektz, and Sara A. all gave the company 5-star reviews, praising its professionalism, impressive work, and reasonable prices. They mentioned how the company was able to transform their yards into beautiful oases and exceeded their expectations.
Design and Landscape Work
In particular, customers praised the company's design skills and attention to detail. Victor Weeks mentioned how Bret designed a landscape that perfectly fit his historic home, while Sara A. was impressed by Kyle's help in bringing her vision to life. Customers also appreciated the company's willingness to take charge and ensure that the final product met their expectations.
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