DiCillo Landscape Design Inc. stands proudly as a family-owned and operated business serving northeast Ohio since the early 20th century. With three generations of expertise, we have established ourselves as a leading provider of landscape design, maintenance, and masonry services for both residential and commercial clients.
Our Passion for Landscape Design
Our passion for creating beautiful and functional outdoor spaces draws upon our deep understanding of landscape design principles. We collaborate with clients to understand their vision and create tailored plans that enhance their property's natural features. We specialize in:
- Landscape planning and artistic design: Developing comprehensive plans that capture the unique character of your property and prioritize functionality.
- Mulching, top soiling and seeding: Ensuring healthy soil composition for vibrant landscapes.
- Trimming of trees and shrubs: Promoting healthy growth and maintaining desired shapes.
- Retaining wall and stone walkway installation and repair: Enhancing landscape features and creating safe walkways.
- Sandstone and curbing installation and repair: Adding aesthetic value and practical functionality to your outdoor space.
- Installation of large scale outdoor artwork and sculptures: Transforming your landscape into a captivating masterpiece.
Specialized Services for Every Client
Recognizing the diverse needs of our clients, we offer a comprehensive range of services:
Commercial Services
- Comprehensive maintenance and beautification of corporate properties.
- Specialized landscaping solutions for retail centers, office complexes, and industrial parks.
Residential Services
- Individualized solutions for spring and fall yard cleanup, including lawn mowing and bed care.
- Weekly lawn mowing and maintenance for a consistently manicured lawn.
- Creative planting and landscaping solutions for patios, walkways, and gardens.
Municipal Services
- Partnership with municipalities on various projects, including tree planting, park development, and concrete maintenance.
- Specialized consultations and technical expertise on urban landscape design and beautification.
Quality, Expertise, and Customer Satisfaction
DiCillo Landscape Design Inc. prioritizes quality, craftsmanship, and customer satisfaction. Our skilled team of professionals take pride in exceeding expectations and delivering lasting value to every project. We believe in open communication and collaboration, working alongside our clients every step of the way.
Reputation and Quality of Service
The reviews of Dicillo Landscape Design Inc show a mixed bag of opinions from customers. Two reviewers gave the company a 1-star rating, criticizing the communication, integrity, and commitment to service as lacking. They mention that the owner, Michael DiCillo, failed to respond to inquiries in a timely manner and did not follow through on commitments.
On the other hand, four reviewers gave the company a 5-star rating, praising the quality of service and professionalism. They describe the company as reliable, efficient, polite, and fair-priced. They mention that the company has done excellent work, including lawn care, shrub maintenance, snow plowing, and landscape design.
Problems with Communication and Follow-up
Several reviewers raised concerns about the company's communication and follow-up. They mention that Michael DiCillo failed to respond to inquiries, did not show up for scheduled appointments, and did not provide detailed proposals or estimates. One reviewer even received conflicting information from Michael about whether he had sent a proposal or not.
Positive Aspects of the Company
Despite the negative reviews, the majority of reviewers praised the company's work, professionalism, and reliability. They mention that the company was prompt, thorough, and efficient in their work, and that they were happy with the final result.
Negative Aspects of the Company
On the other hand, several reviewers criticized the company's communication, integrity, and commitment to service. They mention that the company failed to respond to inquiries, did not follow through on commitments, and was unprofessional in their dealings with customers.