Delivering Quality and Service with Pride
About Us
Western Branch Concrete Inc. is a family-owned and operated business with over 35 years of experience in decorative concrete construction. We proudly serve the Hampton Roads area of Virginia, offering comprehensive and personalized concrete solutions for residential and commercial properties.
Our founders, Norman and Janet Tucker, are Chesapeake natives with deep-rooted connections to the community. They combine their individual skills and experience to provide exceptional service, competitive pricing, and stunning results. While quality and service are their top priorities, they are known for their incredible work ethic and genuine care for their clients.
Our Services
We specialize in a wide range of concrete services, including:
Decorative Concrete
- Custom concrete designs with intricate stamps and colors
- Artistic finishes for driveways, patios, walkways, and porches
- Artistic concrete furniture and accents
Foundations
- Reliable and professional construction of light commercial and residential foundations
- Expertise in concrete slabs for a variety of applications
Additional Services
- Concrete pouring and repair
- Pool deck construction
- Custom concrete steps
- Concrete countertops and more
Our Expertise
With decades of experience and a skilled team of professionals, we are confident in our ability to:
- Deliver projects on time and within budget
- Provide meticulous attention to detail and design preferences
- Offer comprehensive solutions tailored to your unique needs and vision
- Deliver exceptional customer service throughout the entire process
Our Commitment
Western Branch Concrete is committed to exceeding your expectations and creating concrete features that enhance the beauty, functionality, and value of your property. We combine innovative design with meticulous craftsmanship to deliver lasting and stunning results.
Company Overview
Western Branch Concrete has received numerous negative reviews from customers who have had poor experiences with their services. Many customers have reported issues with responsiveness, work quality, and communication.
Order and Quality Issues
Several customers have mentioned that they were left without updates or communication from the company, making it difficult to track the progress of their jobs. Some customers have also reported issues with the quality of work, including poorly finished jobs, and attention to detail.
Payment and Contract Issues
Several customers have reported being asked to pay upfront or partially before work began, only to have the company fail to deliver on their promises. Some customers have also reported issues with contracts, including contracts being changed or ignored after payment.
Professionalism and Communication
Many customers have reported that the company's representatives were unprofessional and unresponsive. This has led to frustration and disappointment among customers who have had to deal with the company's lack of communication.
Work Schedule and Progress
Customers have also reported struggles with the company's work schedule and progress. Some jobs took longer than expected, and customers were left without updates or communication about the status of their projects.
Recommendation
Based on the reviews, it seems that many customers would not recommend Western Branch Concrete to others due to the poor experiences they have had with the company.
Product/Services
Western Branch Concrete offers concrete services, including driveway installation, patio construction, and sidewalk repair.
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