Setting the Standard for Landscaping Excellence
At Horizon Grounds Management, we take pride in transforming and maintaining landscapes of residential and commercial properties in Hampton Roads, Virginia. For over years, we've been exceeding client expectations by delivering exceptional service, meticulous craftsmanship, and unparalleled value. Our team of experienced professionals is passionate about helping you achieve a beautiful, functional, and aesthetically pleasing outdoor space.
What We Do
We offer a comprehensive range of services to meet all your needs, including:
Residential Services
- Landscape design and installation
- Regular lawn care and maintenance
- Hardscaping and paver patios
- Water features and outdoor lighting
- Mulching and rock distribution
Commercial Services
- Comprehensive commercial landscaping plan creation
- Regular property maintenance and upkeep
- Shrub trimming and pruning
- Leaf removal and debris management
- Snow and ice removal services
Snow & Ice Services
- Reliable and timely snow plowing for parking lots, sidewalks, and entryways
- Application of de-icing materials to prevent ice formation
- Comprehensive consulting and storm preparation planning
Our Core Values
Our commitment to our clients is evident in our core values:
- Integrity: We uphold the highest ethical standards and conduct business with transparency and accountability.
- Quality: We dedicate ourselves to delivering exceptional workmanship and attention to detail in every project.
- Customer Focus: We prioritize understanding your unique needs and exceeding your expectations.
- Sustainability: We respect the environment and prioritize practices that preserve the beauty and integrity of your outdoor space.
Partnering with Horizon Grounds Management means
- Access to experienced professionals with extensive knowledge in landscape design, maintenance, and snow removal.
- Customized plans tailored to meet your specific needs and budget.
- Transparent communication and detailed progress reports.
- Commitment to providing exceptional customer service every step of the way.
Horizon Crew Reviews Summary
Unprofessional Behavior and Poor Service
The majority of reviewers have had negative experiences with Horizon Crew, citing unethical practices, poor work quality, and unprofessional behavior. Many reviewers have reported issues with the company's management, including the owner being rude, unprofessional, and unwilling to accept constructive criticism.
Specific Issues
Some of the specific issues mentioned by reviewers include:
- Incompetence: Reviewers have reported that the company is incompetent and unable to complete tasks as agreed upon.
- Unreliability: The company has been accused of not showing up on time, or at all, and not following through on commitments.
- Gaslighting: One reviewer reported being gaslighted by the company when they inquired about services not provided.
- Creepiness: One reviewer reported feeling uncomfortable and creeped out by the company's behavior.
Workplace Issues
Some reviewers have also reported poor working conditions, including:
- Poor Pay: Reviewers have reported being underpaid and not receiving benefits.
- Lack of Training: Reviewers have reported not receiving proper training or support.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with Horizon Crew, citing:
- Professional Service: Some reviewers have reported receiving great service, with projects completed ahead of schedule and to their satisfaction.
- Good Communication: Some reviewers have reported good communication with the company, including prompt responses to phone calls and emails.
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