Locally Owned & Operated since 1998
Our Story
At Progressive Irrigation, we pride ourselves on being a locally owned and operated business, with over 120 years of combined experience in the industry. Our journey began in 1997, when we first opened our doors in White Lake, Michigan. From the very start, our goal has been to provide exceptional services to our customers, utilizing the latest technology and top-of-the-line products.
Our Services
Over the years, we have expanded our services to cater to a wide range of needs. Our expertise includes irrigation, landscape, hardscape, commercial snow removal, directional drilling, excavating, and trucking services. Our dedicated office staff is always available to assist with any queries or concerns you may have.
Our Mission
At Progressive Irrigation, our mission is to deliver unparalleled service to our customers, while maintaining the highest standards of quality and professionalism. We strive to build long-lasting relationships with our clients, based on trust, integrity, and a commitment to excellence.
Our History
- 1997: Progressive Irrigation Incorporated was founded.
- 2005: Property maintenance such as landscape installation, fertilization, lawn maintenance, and commercial snow removal was added to provide year-round services.
- 2014: Progressive took on a full sponsorship with their ATV District 14 Team.
- 2015: We took on and welcomed Rayner Lawn Sprinkler customers and employees to our company.
- 2016: Progressive Directional Drilling was introduced as a separate company under Progressive Irrigation services.
- 2016: The process of building a new corporate headquarters began as we expanded and outgrew the White Lake location.
- 2017: A re-brand of the company took place with a new logo, mission statement, brand promise, and vision.
- 2018: We took on and welcomed Forever Green Lawn Sprinkler customers and employees to our company branding process.
- 2018: Moved into the new corporate office - 4584 Clawson Tank Dr, Clarkston, MI.
- 2019: Our second location in Gaylord, MI opened.
Our Locations
We proudly serve Southeastern and Northern Michigan from our locations in Clarkston and Gaylord.
Contact Us
Our expert team is always available to assist you with any questions or concerns. Contact us today to learn more about our services and how we can help you.
Quality of Work and Service
The majority of the reviews express extreme dissatisfaction with Progressive's work and service. Several customers report paying for subpar work, including poor workmanship, incomplete repairs, and unnecessary charges. One customer's pipe repair lasted only a year before it sprung leaks, and another customer's sprinklers were replaced but still didn't work properly. Multiple reviewers mention that the company's customer service is unhelpful, dismissive, and unwilling to resolve issues.
Communication and Accountability
Communication breakdowns seem to be a recurring theme in these reviews. Customers report being lied to, ignored, or dismissed when trying to address concerns or disputes. One reviewer was charged more than double the original price without consent, while another was told to schedule another appointment to fix incomplete work. Some reviewers were even hung up on while trying to discuss their issues.
Professionalism and Trustworthiness
The reviews strongly suggest that Progressive lacks professionalism and reliability. Customers report feeling taken advantage of, with some even accusing the company of theft. Unreliable work, broken promises, and lack of accountability contribute to a general sense of distrust and frustration.
