Let the pros at Custom Lawn Service take care of your lawn this year.
At Custom Lawn Service, we pride ourselves on providing exceptional lawn care services to residential and commercial customers in Wichita, Kansas, and surrounding areas. With over 40 years of experience, we have established a reputation for delivering top-notch services that meet the unique needs of each client. Our commitment to quality, reliability, and customer satisfaction has earned us a loyal following in the community.
Our History
Custom Lawn Service was founded in 1977 in El Dorado, Kansas. Over the years, the company has undergone changes in ownership, but its commitment to excellence has remained unchanged. In 2018, Larry, a seasoned lawn care expert with over 30 years of experience, purchased the company. Larry's profound knowledge of lawn care has enabled him to create customized solutions that cater to the specific needs of each client.
Our Services
At Custom Lawn Service, we understand that every lawn is unique, and as such, we offer a range of services designed to meet the specific needs of each client. Our services include:
- Fertilization Program: Our 7-step program is tailored to provide your lawn with the nutrients it needs to stay healthy and green throughout the year.
- Weed Control: We offer weed control services to prevent weeds from growing in unwanted areas such as parking lots, driveways, patios, and walkways.
- Pest Control: Our perimeter pest control program creates an invisible barrier to protect your home and family from pests such as spiders, ants, beetles, and roaches.
- Mosquito Control: We offer mosquito control services to eliminate mosquitoes from your yard, ensuring you can enjoy your outdoor spaces in peace.
- Tree and Shrub Care: Our tree and shrub care services include dormant oil applications to protect your trees from pests and diseases. We also provide aeration, lime application, and other services to keep your trees and shrubs healthy and strong.
Why Choose Us?
At Custom Lawn Service, we pride ourselves on our commitment to quality, reliability, and customer satisfaction. We take the time to understand each client's unique needs and create customized solutions to meet those needs. Our experienced team is dedicated to providing exceptional service, ensuring your satisfaction and loyalty. With over 40 years of experience, we have earned a reputation for delivering top-notch services that meet the unique needs of each client.
Overall Experience
The overall experience with Custom Lawn Service is a mixed bag. Some customers have had excellent experiences with the company, while others have had negative encounters.
Positive Aspects
Reliable and Informative Service
Some customers have praised the company's reliable service, with the office team keeping them informed and answering their questions. They have also appreciated the quality of work, particularly with services such as weed control and lawn maintenance.
Professionalism and Quality of Work
Garry McCormack, a 12-year customer, has had a positive experience with the company, citing their professionalism and quality of work. Terry Conway also had a great experience, stating that they wouldn't have anyone else on their lawn.
Negative Aspects
Poor Customer Service and Flexibility
Day Radebaugh had a negative experience with the company, citing that they showed up at the wrong time and refused to accommodate their requests. The sprayer was also reportedly rude and uncooperative.
Inflexibility and Lack of Customer Focus
The company's inflexibility and lack of focus on customer needs have been cited as major concerns by some customers.
