At Frank Otte Nursery and Garden Center, we are committed to providing our customers with the highest quality products and exceptional customer service. As a family-owned and operated business, we pride ourselves on our knowledge and expertise in the horticulture industry. Our goal is to help our customers create beautiful and thriving gardens and landscapes.
Our Story
Frank Otte Nursery and Garden Center has been serving the Louisville area for many years. We are proud to be a locally owned and operated business, and we are dedicated to supporting our community. Our team of experts, including two Kentucky State Certified Nurserymen, is always available to offer guidance and advice on planting, pruning, and maintenance.
Our Services
We offer a wide range of services to help our customers achieve their gardening goals. Our inventory includes a wide selection of:
- Mulches: We offer a variety of mulches, including bulk and bagged options, to help retain moisture and suppress weeds.
- Soils: Our potting soils are designed to provide optimal growing conditions for your plants.
- Soil Amendments: We carry a variety of soil amendments to help improve soil structure and fertility.
- Decorative Gravels: Add a touch of elegance to your garden or landscape with our beautiful decorative gravels.
- Fertilizers and Plant Foods: We carry a range of fertilizers and plant foods to help promote healthy plant growth.
- LAWN CARE: Our lawn care services include lawn mowing, edging, and fertilizing to keep your lawn looking its best.
- Local Delivery: We offer local delivery for your convenience.
- Monthly Checklist: Stay on top of your gardening needs with our monthly checklist.
- Employment Application: Interested in joining our team? Check out our employment application.
Why Choose Us?
At Frank Otte Nursery and Garden Center, we believe that customer service is key. Our knowledgeable and friendly staff is always available to answer your questions and provide guidance. We are committed to providing the highest quality products and services to our customers.
Get Involved
Join our mailing list to receive exclusive promotions, gardening tips, and updates on new products and services. Follow us on social media to stay up-to-date on the latest news and announcements.
General Impression
The reviews are mixed, with some customers expressing satisfaction with the nursery's selection, prices, and customer service, while others have had negative experiences.
Positive Aspects
- Many reviewers praised the nursery's vast selection of plants, gardening items, and landscaping supplies.
- Some customers expressed admiration for the friendly, knowledgeable, and helpful staff.
- A few reviewers mentioned that the prices were competitive or lower than other nurseries in the area.
- Several customers appreciated the excellent customer service, including help with planning and selecting plants.
Negative Aspects
- A few reviewers complained about the tight and overcrowded parking area, with difficult entrance and exit.
- Some customers expressed dissatisfaction with the high prices of certain items.
- A few reviewers reported poor service, including rude staff, no refunds, and failed deliveries.
- One customer was disappointed with the lack of empathy and unwillingness to make exceptions for a missed sale price.
Staff Interaction
The reviews suggest that the staff interaction can be a mixed bag, with some customers experiencing excellent service and others encountering rudeness or indifference.
Inventory and Prices
The nursery's inventory is generally praised for its wide selection, but some customers have noted that prices can be high.
