Transforming outdoor spaces with expert care and attention to detail
About Us
Total Lawn & Sprinkler is a trusted name in landscape care for both residential and commercial properties across the San Antonio and Austin areas. Established in 2001, we have been proudly serving local residents and businesses with comprehensive lawn care, sprinkler repair, and maintenance services.
Our Expertise
We offer a comprehensive range of services to meet all your landscaping needs, including:
- Sprinkler Repair & Installation: Expert repairs for all your sprinkler system needs, from broken heads and leaking pipes to complete system installations.
- Commercial Landscape Care: Customized programs for residential communities, office parks, and businesses.
- Commercial Property Services: Comprehensive grounds maintenance, including mowing, edging, trimming, and fertilization.
Why Choose Total Lawn & Sprinkler?
- Experienced Professionals: Our team of skilled and certified landscape contractors are dedicated to providing exceptional service and meticulous attention to detail.
- Client-Focused Approach: We prioritize communication and work closely with you to understand your specific needs and preferences.
- Transparency & Accountability: We provide detailed reports on all work completed and offer open communication throughout the process.
- Dedicated Customer Service: From prompt responses to personalized solutions, we are committed to building lasting relationships with our clients.
Commercial Property Services
We understand the unique needs of commercial properties and offer flexible programs to suit your specific requirements. Our services include:
- Regular property inspections and maintenance
- Comprehensive landscape maintenance plans
- Custom irrigation management
- Consultation on landscaping projects and upgrades
Areas Served
We proudly serve the following areas:
- San Antonio & surrounding suburbs
- Austin & surrounding suburbs
- New Braunfels
- San Marcos
Get a Free Quote Today!
Contact us today to request a free quote for your landscaping needs. We are confident that our expertise and commitment to quality will exceed your expectations.
Experience with Scheduling and Appointments
Several reviewers had frustrating experiences with scheduling appointments with Total Lawn and Sprinkler. Some issues included being unable to change or cancel appointments online, receiving incorrect appointment information, and technicians not showing up or calling to confirm appointments.
Technical Issues and Communication
Some reviewers experienced technical issues with the company's website, such as difficulties with the appointment interface and receiving incorrect or incomplete information. There were also issues with communication, including technicians not calling to confirm appointments or provide updates, and customers not receiving proactive updates about scheduling changes.
Positive Experiences with Technicians and Service
On the other hand, several reviewers had positive experiences with the company's technicians and service. Technicians were described as professional, on-time, and knowledgeable about their work. Some reviewers appreciated the high-tech solutions provided, such as smart irrigation systems that could be controlled via smartphones.
Company Response to Issues
In at least one instance, the company responded to a negative review and attempted to resolve the issue, indicating a commitment to customer satisfaction.
