At McDonald Garden Center, we're rooted in Hampton Roads for over 75 years, with two year-round Garden Centers, seasonal Garden Markets, and a Landscape Design & Installation division. Our commitment is to provide exceptional service and horticultural expertise, encouraging successful gardening habits while offering an enjoyable shopping experience.
Our Story
Since our humble beginnings, we've been dedicated to helping our customers cultivate their gardening visions. Our award-winning landscape design team, skilled craftsmen, and horticulturalists work together to create unique, plant material - with most grown locally! We strive to provide a wide selection of plants, garden pharmacy, outdoor living, and landscape design services to meet your gardening needs.
Our Services
Our services include landscape design, tree planting, referral programs, and more. Our design team will help you create a personalized landscape design solution that brings your gardening vision to life. We also offer tree planting services, where our skilled team will plant and care for your new tree. Additionally, our referral program allows you to refer friends and family, earning rewards and discounts on your next purchase.
Our Philosophy
At McDonald Garden Center, we believe that gardening is not just about planting flowers and vegetables; it's about creating a connection with nature, fostering a sense of community, and cultivating life. Our mission is to inspire and empower our customers to explore the world of gardening, providing exceptional service, expert advice, and exceptional products to make your gardening experience unforgettable.
Our Community
We're more than just a garden center - we're a community of garden enthusiasts, experts, and beginners alike. Join our gardening community, and you'll receive exclusive benefits, such as weekly coupons, early access to sales, and more. Our Garden Guru, Mike Westphal, shares his expert tips, tricks, and tools to help you achieve your gardening goals.
Get Involved
Stay up-to-date with our upcoming events, workshops, and webinars. From veggie gardening to landscape design, we've got you covered. Join us in-store or online, and let's grow together!
Excellent Customer Service and Knowledgeable Staff
Many reviewers praised the exceptional customer service and knowledge of the staff at McDonald Garden Center. Mr. Patrice, Georgia Replogle, Dakota, Marissa, and Erin were specifically mentioned for their helpfulness, patience, and expertise. Customers appreciated their ability to answer questions, provide advice, and assist with plant selection.
Beautiful and Well-Maintained Store
Reviewers describes the store as "amazing, " "beautiful, " and "well-maintained." The layout and decor were praised, making it a pleasure to shop there.
Wide Selection of Plants and Products
The garden center offers a vast selection of plants, trees, and gardening supplies. Reviewers appreciated the variety of indoor and outdoor plants, as well as the availability of organic products for pest and disease control.
Landscaping Services and Design
Some reviewers raved about the landscaping services and design expertise provided by staff members like Georgia Replogle and Lisa Hulme. Their professionalism, attention to detail, and exceptional customer service made the process seamless and enjoyable.
Minor Issues and Disappointments
A few reviewers mentioned some minor issues, such as being overcharged for items, being denied tree clippings without purchasing a tree, and difficulties with returning defective products. However, these issues were not widespread and seemed to be isolated incidents.
Missteps in Customer Service
Two reviewers had negative experiences with staff members, including accusations of shoplifting and poor treatment. These incidents were concerning and marred the overall positive impression of the garden center.
