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At Pinnacle Lawn Care, Inc., we are a full-service landscaping company based in Kansas City, dedicated to providing top-notch outdoor solutions to our valued clients. With a rich history dating back to 1997, our team has developed a reputation for delivering exceptional results, unparalleled customer service, and an unwavering commitment to excellence.

Our Story

Founded on a philosophy of hard work, trust, and a passion for exceeding customer expectations, Pinnacle Lawn Care, Inc. has established itself as a trusted partner for both residential and commercial clients. Our approach is centered around providing carefully designed solutions tailored to each client's unique needs, preferences, and budget. We pride ourselves on building long-term relationships, fostering a collaborative environment, and consistently delivering outstanding results.

Professional Services

Our comprehensive range of services includes:

  • Residential Landscaping: We create personalized outdoor spaces that reflect our clients' unique style and preferences.
  • Commercial Landscaping: Our team designs and implements functional, aesthetically pleasing spaces that enhance the image of commercial properties.
  • Lawn Maintenance & Irrigation: Our experienced professionals provide regular lawn maintenance, lawn care, and irrigation solutions to keep your outdoor spaces looking their best.
  • Hardscaping & Outdoor Living: We specialize in designing and building beautiful outdoor living spaces, including patios, decks, and outdoor kitchens.
  • Accents & Plantings: Our expert planters and landscapers craft stunning plant arrangements, hardscapes, and accent pieces that elevate the beauty of any property.

Seasonal Maintenance

At Pinnacle Lawn Care, Inc., we understand the importance of seasonal maintenance. Our team offers comprehensive services to ensure your outdoor spaces remain beautiful and functional throughout the year. From lawn care and irrigation to hardscaping and outdoor living, we are dedicated to providing top-notch solutions that meet the unique needs of our clients.

Customer Testimonials

We take pride in our ability to deliver exceptional results, as evidenced by the numerous testimonials and reviews from our satisfied clients. Our commitment to customer satisfaction is reflected in the testimonials below:

  • "Your team did a great job with clearing our leaves, hard working, we really appreciate it." - C.M.
  • "The project was finished last night and it is awesome! I had my doubts about preserving the plant area but it turned out incredible. We are extremely pleased." - MR. F.

Join the Pinnacle Lawn Care, Inc. Family

We invite you to experience the Pinnacle difference for yourself. With our team of expert landscapers, meticulous attention to detail, and unwavering commitment to customer satisfaction, we are confident that you will find the perfect partner in our company. Let us help you transform your outdoor spaces into stunning expressions of beauty and functionality.

Reviews

General Feedback and Issues

The reviews for Pinnacle are mixed, with some customers expressing satisfaction and others experiencing issues.

Positive Feedback and Testimonials

Several reviewers praised Pinnacle for their professionalism, good communication, and excellent work. Amy Carlson, Chuck Hill, and Geoff Ferguson each gave the company 5-star ratings, with Amy and Chuck specifically mentioning the company's honesty and responsiveness. Geoff praised the company for completing a retaining wall, sprinklers, and new sod installation on time and on budget.

Negative Feedback and Complaints

However, two reviewers, Mike McCartney and Elle Peters, expressed significant dissatisfaction with their experiences. Mike gave Pinnacle a 1-star rating and felt that the company failed to follow through on their promises. He claimed that the receptionist, Paulette, was rude and condescending. Elle also gave a 1-star rating and accused Paulette of hanging up on her while she was trying to get information about the company's services.

Owner's Response

Pinnacle's owner responded to Mike's review, admitting to some mistakes and apologizing for the inconvenience. They offered to replace the pump, which Mike had requested, but claimed that the offer was declined. The owner promised to make things right in the future.

Summary and Takeaways

Overall, Pinnacle's responses to customer complaints varied, with some issues being addressed while others were not. While some reviewers had positive experiences, others felt that the company was unprofessional and failed to deliver on promises.

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